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Help & FAQs

Add some general information for your shoppers.

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! To cancel orders contact us directly at info@rubikon.ie or by phoning our office at 091-442886. For non digital products, orders cannot be cancelled after dispatch. Orders for digital courses cannot be cancelled once the course has been issued.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

If your requirement to speak with us is more urgent we can be contact by phoning our office at 091-442886.

Shipping

What countries do you ship to?

We currently ship to Ireland and the UK. Digital products are available worldwide.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

AED Products cannot be returned once opened but are subject to normal product guarentees.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

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